Are you a sustainable brand?
At L.CUPPINI we pride ourselves on being a luxury fashion brand that does more than just sell beautiful clothes. Since our launch in 2019, we have maintained a sustainable, ethical, and purposeful approach to everything we do. Running a sustainable and ethical company is an integral part of our business, and our business model is characterized by this. Everything we do from our production process, material sourcing, transportation, packaging, and much more is done with the objective of being both sustainable and ethical. Read more about our sustainability story and journey here.
Do you have a size chart?
All of our products have individual size charts as we are dedicated to giving you the best possible size measurements and suggestions. Since all of our coats have a different style and fit, we do not have a generic chart, please see the product description of your preferred coat with measurements and size suggestions. If you still cannot figure out which size is perfect for you, send us an email or a direct message on Instagram and a member of our team will get back to you with suggestions.
Do you ship internationally?
Of course we do, we love to see L.CUPPINI around the world, our coats and cashmere are made for everyone. Please find our shipping rates below :
UK £4.95 EU £14.95 USA & Canada £19.95 International £30.
Where can I physically shop L.CUPPINI?
We are located on Westbourne terrace W2 3UR. You are more than welcome to book an appointment at our showroom. During appointments, you have the option of purchasing on the spot. Please us know in advance which styles, colors, and sizes you would like to try on so we can make sure we have everything in stock. If we don’t have the exact coat you want while you are visiting we will ship it to you free of charge in 4 business days.
We take appointments from Monday to Friday between 10AM and 6PM and Saturdays between 11AM and 2PM.
Do you have a coupon code?
Please subscribe to our newsletter and you will receive a coupon code as well as exclusive access to future sales and promotions.
I’m ordering within the UK why is 20% tax added to my total?
International orders are subject to the perspective countries customs and tolls rules, this means that tax will be charged according to local taxation rules, by local tax authorities. L.CUPPINI does not collect this tax. UK orders are subject to 20% VAT at checkout, as we are responsible for collecting and paying this tax. Instead of adding the tax charge to all orders on the website and having it included to our product prices, we only include this tax on UK orders.
Where is your fulfilment center located?
Our fulfilment center is located in central London. We ship all L.CUPPINI orders out from this location.
What is your delivery and returns policy?
Click HERE to read our full delivery and returns policy